Artificial Intelligence could help prevent people falling in West Norfolk as part of a new scheme.
Norfolk County Council says it is going to roll out the scheme with the help of other councils, voluntary groups and NHS organisations to reduce the number of vulnerable and older people who fall after a pilot involving 1250 people.
The project uses AI to read case notes and feed this back so the council can identify those people most at risk of falling so they can be offered help.
County Hall says AI can help it improve services and it will use it in a safe, ethical and transparent way.
A husband and wife who were supported as part of the pilot and who did not want to be named said: “The information we received was ample – it explained the different circumstances about the programme which we found extremely helpful.
“A handy person fitted a handle at the door and two handles at the top of our staircase, so I have two things to hold onto for extra precaution. I’m really happy they were fitted and think it will have a big impact on my life, making me more confident going up the stairs.
“We also had had positive conversations with the team around steps we can take to help prepare for older age. We didn’t realise the help that was there for us.”
Alison Thomas, the county councillor responsible for Adult Services, said: “The pilots of the scheme have proved that by proactively intervening with residents, both those already known to Adult’s Social Services and those not yet in contact with us, helps deliver a reduction in falls. This then reduces associated fractures, improve wellbeing outcomes, and lower social care costs.
“With our partners at district councils and the Integrated Care System (ICS), we are now mobilising to proactively engage over 12,000 residents at risk.”
