Government inspectors say Norfolk Fire and Rescue Service needs improvement.
The verdict comes in a newly published report which says work needs to be done to make things better, although some areas were of its work were judged good including its understanding of fire and other risks in Norfolk, and the response to incidents.
The county’s Interim Chief Fire Officer Tim Edwards said: “We welcome the report and are pleased that four areas of our work were recognised as being good, with two of these improving since our last full inspection in 2019 and I am proud of the work our service has done over the past three years and continues to do each day.
“As a learning organisation, we have already taken steps to improve some of the other areas highlighted in the report, since the inspectors’ visit last Autumn.
“We are of course disappointed with some of the inspection findings and are committed to reducing risk and creating a safer Norfolk for all.”
Margaret Dewsbury, the county councillor responsible for Communities and Partnerships, said: “Norfolk County Council is committed to supporting the improvements required and has already taken steps to address some of the points raised. For example, we have committed extra resource to increase staffing within the prevention and protection departments. I was pleased to see that improvements in some areas have been recognised, which is testament to the commitment of the team.”