A project to help West Norfolk patients experiencing mental health difficulties has won national recognition.
The Royal College of Psychiatrists have praised the scheme for delivering care with compassion, dignity and respect.
They were recognising the Mental Health Liaison Team at King’s Lynn’s Queen Elizabeth Hospital.
Delivered jointly with the Norfolk and Suffolk NHS Foundation Trust which provides mental health care across the county, it provides round-the-clock support, including mental health assessments, advice and brief interventions to patients presenting at The QEH’s Emergency Department as well as inpatient areas and outpatient clinics.
It is the only service in Norfolk which has hit the Association’s standards for a scheme of this type.
Liam Ashby, Lead Nurse for Mental Health at The QEH, said: “This is a wonderful achievement for the team and really demonstrates the high standard of care we deliver for our patients.”
Stephen Monsey-Cribb, Clinical Team Manager at NSFT, added: “This accreditation is important as it recognises the exceptional quality of care provided. I’m particularly proud that the assessors acknowledged the fantastic level of skill in the team, which enables them to work so well to support people’s needs with compassion, dignity and respect.”
The team went through a rigorous testing process including detailed checks on how the service is structured, the quality of staff training, and the support available for families and carers.
