Plans to shut rail ticket offices across England have been scrapped.
The Government has asked train operators to withdraw the plans as they are bad news for travellers.
Here is some of the reaction from across West Norfolk to the announcement:
James Wild, North West Norfolk MP
This is the right decision that reflects my opposition to the planned closures which I’ve set out to ministers on behalf of local passengers. While many choose to buy online or at ticket machines, vulnerable people rely on the support provided by ticket office staff and stopping the closure of Lynn ticket office is welcome news for them.
Liz Truss, South West Norfolk MP
When proposals were first mooted to close the ticket offices at Thetford and Downham Market, I urged Greater Anglia and Great Northern to rethink the move.
My postbag has been inundated with letters from constituents worried about what this would mean for vulnerable passengers unable to buy tickets online or from machines.
I’m glad the Government appears to have understood the public mood on this issue in calling for the proposals to be shelved. Rail users will be reassured that they will still be able to purchase tickets and make enquiries about their travel at the ticket offices at Thetford and Downham Market.
Terry Parish, King’s Lynn and West Norfolk Borough Council leader
This news is welcome, even if the proposal to close ticket offices should never have been made.
It may well be that only 1 in 8 tickets are now sold through a ticket office but those tickets are largely bought by the elderly, disabled and disadvantaged. In a borough where we have significantly higher than average numbers of residents who are older or disabled, this would have had a disproportionately damaging effect.
This council agreed unanimously in August, following a motion brought forward by Steve Everett, that it was a plan which should not go ahead. I and our Chief Executive subsequently wrote to our local MPs urging them to oppose it.
I am pleased that common sense has – eventually – prevailed and this awful proposal has now dropped.