There is more time for people to have their say on how a Norfolk hospital communicates with its patients, their loved ones, and the local community.
Healthwatch Norfolk is joining forces with The Queen Elizabeth Hospital NHS Trust in King’s Lynn to find out how people would like to hear about:
- Their care and appointments
- What format they would like those appointments to take, such as face-to-face, telephone or video
- How they would like to hear about hospital news and information
- How patients and their families can have their say on any changes developments within the trust
You can take part in the survey by clicking here
Alex Stewart, chief executive of Healthwatch Norfolk, said:
“We have had a really good response from the survey so far, particularly from younger people, which we are delighted about.
“We are going to extend the deadline to January 31 to give people more time to give their views.”
The survey is just part of the project which has also seen the Healthwatch Norfolk team heading out into the community to get feedback from voluntary groups, representatives and students to ensure comments from people of all ages and backgrounds are considered.
It included a day at the College of West Anglia in King’s Lynn which saw over 100 students and staff give their feedback.
You can see more about that in a video by clicking here
All the findings, which will be anonymised, will form part of a report which will be published in the New Year.
As well as being available for anyone to read, it will also be used by senior managers at the trust to shape its future and help it enhance the way it engages with communities.