Maternity care at the Queen Elizabeth Hospital has won praise in a national survey.
Areas at the King’s Lynn hospital that showed improvement included
• Improved confidence and trust in staff during labour and birth
• Patients felt they were treated with respect and dignity
• Partners or companions were involved as much as they wanted to be during labour and birth
• Patients said they were involved enough in decisions about their care
The survey, developed by the Care Quality Commission (CQC), gathered the experiences of people who had birthed during January and February 2021 (while in lockdown restrictions were in place). 239 people were invited to take part in the survey at QEH, with 49% completing and returning the questionnaire (an increase from 38% in 2019).
Caroline Shaw CBE, Chief Executive at QEH, said: “Our National Maternity Services Survey results are really encouraging, and I am delighted to see QEH scoring so highly in a number of areas. This is testament to the commitment of colleagues in our Maternity team to provide the best possible care for our women and families.”